Policies

Every dog and customer is unique. We do our best to implement the highest quality of standards and procedures to ensure your groom is convenient, stress-free and safe. The following is a catalogue of our company wide procedures.

Customer Cancellation and Tardiness Policy

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Deshedding Policy

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Dog Injury Policy

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Elderly and Health Compromised Dog Care Policy

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First Groom Experience Policy

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Grooming Dogs in Heat

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Grooming a Pregnant Dog

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Health Considerations and Reporting Policy

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K9 Respiratory Illness

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Matting Policy

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Muzzling Policy

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Parking Policy

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Pet Behavior and Safety Protocol

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Pet Hand-off Policy

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Privacy Policy

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Puppy Grooming and Acclimation Policy

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Sedation Policy

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Seizure Policy

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Shaving Double Coated and Short Hair Dogs

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Vaccination Policy

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Water Availability Policy

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Zero Tolerance Pest & Flea Policy

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