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About Us

We are passionate about dogs and making their owners’ lives easier! Our goal is to keep your furry friend looking and feeling their best, and we believe this is best accomplished through a personalized at-home grooming experience. We use the best materials and equipment, and we always treat each dog like our own.

Company Values

We’re proud of the work we do at GroomBuggy to delight customers and dogs every day. We play an important role in our community and want to maintain the highest standards for ourselves and those we serve. We have six company values that we adhere to:

Respect

We respect ourselves, one another, and our customers.

Safety

We prioritize safety for ourselves and our dogs.

Hard work

Building things and earning a good living takes a lot of hard work.

Transparency

We are transparent with each other and our customers.

Happiness

Dogs are a source of deep happiness for our customers. We bring joy to the world.

Team First

We operate with a “team first, community second, me third” mindset.

Respect

We respect ourselves, one another, and our customers.
  • We have self-respect and behave accordingly. We take pride in our work and operate with dignity and honesty.
  • We have respect for one another and treat teammates with the fairness and respect they deserve.
  • We have respect for customers and their dogs. We operate with utmost professionalism.
  • When we make mistakes, we address them openly and quickly.

Safety

We prioritize safety for ourselves and our dogs.
  • We have a zero tolerance policy for unsafe driving on the road.
  • We maintain our vans regularly and to the highest standards.
  • We aspire to create a fear-free environment for all dogs we work with.
  • We follow all processes to minimize the chances a dog injures us or we injure a dog during a groom.

Transparency

We are transparent with each other and our customers.
  • We’re transparent on pricing with our customers.
  • We’re transparent with each other on the state of the business, what’s working, and what’s not working.
  • We’re transparent about our values and what we stand for.
  • We’ll alert the customer immediately of anything that happens with their dog.

Happiness

Dogs are a source of deep happiness for our customers. We bring joy to the world.
  • We do this to earn a good living for ourselves and our families.
  • We also do this to bring happiness to ourselves.
  • We stay positive and optimistic with our team.
  • If we’re feeling down we let our manager know and talk about how we might improve things.
  • We only work with customers and team members we like and respect.

Team first

We operate with a “team first, community second, me third” mindset.
  • We work collaboratively to build together as a company.
  • We are long-term oriented and want to build a great company together.
  • We are active members of our community and value where we live.
  • We don’t operate independently in silos.
  • We can only build great things together.

Frequently Asked Questions

We want to make sure all of your questions are answered. Not finding your answers here? Please send us a quick email.

Frequently Asked Questions

How can I make a reservation?

What services do you offer?

What should I expect with the grooming appointment?

Do you offer urgent or rush appointments?

My dog got sprayed by a skunk! Can you help?

What payment methods do you accept?

How long will the groom take?

Do I need to be home during the grooming session?

Are you able to work with older dogs?

Do you groom puppies?

What if my dog needs special shampoo?

How often should I have my dog groomed?

I have a rescue dog. Are you able to handle nervous or anxious dogs?

My dog might have fleas - what do I do?

I want a _____ style haircut. Can you do that?

Meet the Team

Carlos

Groomer

BreAnn

Groomer

Sergio

Groomer

Lu'Sheldon

Customer Success

Armando

Groomer

Lauren

Groomer

Flora

Customer Success

Kelisha

Customer Success

Lior

Finance Operations

Allie

Customer Success

Sharon

Groomer

Sander

Founder

Kyle

General Manager