What You Should Know
1. Before the Glam Session
Our vans are 8 ft by 19.5 ft and love a flat space. Please know that metered parking and parking tickets will result in an added charge. Check our Parking Policy here.
Prep your pup
We highly recommend a small stroll and flea check before the appointment to dodge accidents because there are added charges for accidents and fleas. Additionally, we require a leash hand-off when meeting your groomer at the van - safety first.
Cancel with Care
Please provide a 24-hour notice if plans change. Last minute cancellations will incur an added charge. No show? $100.00 fee. See full details here.
2. During the Glam Session
Meet Your Groomer
Please be present for the initial pet handoff and consultation. Use this valuable time to speak with your experienced grooming professional about your pup’s coat health! Keep your phone on at all times, we might need to call you. Action time!