Dog Injury Policy

Pet safety is a top priority at Groombuggy. While incidents are infrequent, it's important to acknowledge the inherent risks involved in pet grooming. Our team employs the highest degree of care, yet challenges such as cuts, nicks, scratches, or quickening of nails may arise, particularly when pets are restless or move during grooming.

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In the rare event of an incident, our commitment to transparency is steadfast. We will promptly communicate any occurrence, regardless of severity, to the pet owner. This commitment upholds our value of maintaining an open and trustworthy client relationship.Certain factors beyond our control, including matting, advanced age, aggressive behavior, or challenging temperament, may contribute to incidents. In such cases, any resulting veterinary expenses will be the sole responsibility of the pet owner.Rest assured, the safety and well-being of your pet remain our primary focus. In the unlikely event of an incident, we adhere to a strict protocol of immediate notification and appropriate action.

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Your trust in Groombuggy is highly valued, and we are dedicated to providing a secure and enjoyable grooming experience for your furry companion.