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First Groom Experience Policy

Navigating your dog's initial professional grooming session is a pivotal event. This introduction to a new realm of sensory experiences requires thoughtful consideration. To ensure a seamless debut grooming, we outline the following guidelines:

Adjusting to the sensations of mobile dog grooming:
Your dog encounters a spectrum of new sights, sounds, and sensations during their first mobile grooming experience. Our expert groomers are trained to acclimate them a safe and gentle manner.

Behavioral and Medical Insight:
During the pre-groom consultation, please share any behavioral or medical insights about your dog. This information guides our grooming strategy, enhancing your dog's comfort and well-being.

Grooming Prudence:
In rare cases, if the well-being of your dog or our groomers necessitates a halt in grooming, a nominal charge will apply. This safeguard ensures that all parties involved are protected.

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