View All Policies

Pet Hand-off Policy

We require customer to be present before, during, and after the provided grooming appointment.

Please meet your groomer during the pet hand-off to discuss exactly specific  services that you want or don't want included in your pet's grooming appointment. Overcommunication is key, particularly when requesting a specific haircut for your pup. Be sure to tell the groomer exactly what you want, and feel free to have a photo on-hand.

Our groomers are trained to contact you if anyhting should go amiss during the groom. Have your phone near you, and be available at all times.

Hold us accountable by picking up your pup on-time, and make sure the groom meets the Groombuggy standard! We charge a $25 fee per 15 minutes of late pickup.

© Copyright xxxx Groombuggy Inc. All Rights Reserved.